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Can I upgrade my current 4G tariff to 5G?

Oxygen87
Level 13: Prompter
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I'm locked in a contract but I am going to be using a new phone. 

Will O2 let me upgrade my tariff so that my SIM will be 5G enabled to work in my new 5G device?

 

TIA slight_smile

Current devices: Apple iPhone 16 Plus, Apple iPad Pro 13” and Apple Watch Ultra 2 (all with O2)
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Oxygen87
Level 13: Prompter
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Thanks @MI5 @jonsie @Cleoriff sorry but I've not been getting emails to tell me I've had a reply so I'm missing all the comments.

I finally spoke with O2 and they've sorted it for me, they've posted me my new SIM. I'm paying an extra £7 a month for 5G but I now have unlimited data as well as unlimited calls and unlimited texts so I was happy with that! My new tariff starts on my next bill date. Happy days! slight_smile
Current devices: Apple iPhone 16 Plus, Apple iPad Pro 13” and Apple Watch Ultra 2 (all with O2)
Message 11 of 14
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MI5
Level 94: Supreme
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thumbsup

BTW, no one is getting notifications at the moment unless they are from admin.

Something is broken on the forum and as usual, it seems impossible to rectify.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Oxygen87 

The forum 'broke' 10 days ago. Monday 17th at 13.00 was the last time I had an email/notification from anyone other than the managers!

That aside, pleased you are sorted. wink

Veritas Numquam Perit

Girl in a jacket
Message 13 of 14
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jonsie
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