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Andy312
Level 1: Joiner
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Just been to Dublin and unable to get any connection, data roaming on ?
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MI5
Level 94: Supreme
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@Andy312 

If you're using an iPhone you can try changing the data apn to "mobile.o2.co.uk"

If not, you may have roaming bars on your account which you need to check with customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120659 Posts
  • 605 Topics
  • 18147 Solutions
Registered:

@Andy312 

If you're using an iPhone you can try changing the data apn to "mobile.o2.co.uk"

If not, you may have roaming bars on your account which you need to check with customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Martin-O2
Community Manager
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Do you have an update on your issue @Andy312? Have you managed to get roaming working? 

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