Solved: Internet

Andy312 · ‎26-02-2020

Just been to Dublin and unable to get any connection, data roaming on ?

MI5 · ‎26-02-2020

If you're using an iPhone you can try changing the data apn to "mobile.o2.co.uk"

If not, you may have roaming bars on your account which you need to check with customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-02-2020

@Andy312

If you're using an iPhone you can try changing the data apn to "mobile.o2.co.uk"

If not, you may have roaming bars on your account which you need to check with customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎27-02-2020

Do you have an update on your issue @Andy312? Have you managed to get roaming working?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Internet

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account

Pay monthly eSIM activation