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Can I change my number and SIM card when I upgrade?

Jack19911
Level 1: Joiner
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on ‎07-04-2020 21:19

on ‎07-04-2020 21:19

Hi 

 

I am looking to upgrade my phone ASAP (from an iPhone 5SE to an 11probut I actually want to change my number and SIM when I do this. The reason behind this is due to issues I've had with my Apple ID. Will a new SIM card come with the upgrade or do I need to keep the same number/ sim?

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MI5
Level 94: Supreme
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on ‎07-04-2020 21:20

on ‎07-04-2020 21:20

@Jack19911 

You can choose to have a new number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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