
on 20-12-2017 21:42
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on 20-12-2017 21:42
Hi I'm moving to Jersey and nowhere near completing my contract on my phone. As there's now EU roaming, can I keep my phone and change my address to Jersey - or do I need to keep a UK address? thanks
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on 20-12-2017 21:45
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on 20-12-2017 21:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-12-2017 14:11
Just confirming that @MI5 is correct above with his advice that address can be changed to a non-UK address.
@Anonymous Let us know if you managed to change the address successfully? Customer services can also do this for you and confirm it's been done if you have any issues doing it online.
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on 21-12-2017 14:19
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on 21-12-2017 14:19
Changing address in My O2
- choose the mobile number you want to change the address for
- select Bills at the top of the My Device page
- scroll to the bottom of the page and choose Change my billing address
- we'll send a code to your device
- enter the code and fill in the form to change your address.
You can't change your address within 30 days of setting up a new account.
If your device doesn't have a sim, you've not received it or your device has been lost or stolen, you'll need to visit an O2 store. Make sure you bring a passport or driving license with you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-12-2017 14:22
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on 21-12-2017 14:22

