Re: Calls to Virgin Media phone

Mike_Dyson · ‎01-06-2023

I have been unable to call my work phone on Virgin Media from my personal phone on O2 as has one of my colleagues on O2. We get a message saying we can't connect to this Network. Any idea what is going on?

pgn · ‎01-06-2023

What happens when you try calling the other way, from work phone to personal phone, @Mike_Dyson?

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎01-06-2023

@Mike_Dyson

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mike_Dyson · ‎01-06-2023

Works fine the other way round.

O2

Calls to Virgin Media phone

Sent a text and app alert with acc number which is...

Apple Watch

Struggling to upgrade

"Bring my number" to wrong sim!

New phone contract