Re: Calls dropping

Noz · ‎04-12-2023

Unable to make calls, calls constantly dropping

As a result can't get through to O2 complaints team

Help

MI5 · ‎04-12-2023

See guide to help narrow down the issue Guide: How can I sort out my network issues?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Noz · ‎04-12-2023

I know what the issue is. The phone mast in my area has been down for 5 days now

I want compensation, but can't get through to customer services as my call keeps dropping

MI5 · ‎04-12-2023

@Noz

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Calls dropping

Contact O2 when I have no SIM!

Enforcement notice

Credit to my account

Old legacy account - Dafault from 2019

Cancel Airtime plan only