on 22-07-2020 09:49 - last edited on 22-07-2020 18:29 by Mike_T
All outgoing calls are barred as a result of late payment, I have however cleared payment yesterday. The trouble is, once barred you are unable to reach 02 to reconnect you especially as the reconnection aint automatically done once payment has been received. I have left numerous emails to the mycare email id to no avail.
on 22-07-2020 09:51
Use Skype to call.
Details here Guide: Coronavirus Community Help and Support
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-07-2020 22:01
O2 no longer deal with email enquiries. You can't reply to the mycare address.
on 23-07-2020 17:12
Hey @Wi11 just checking if you got this sorted?
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