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Calls and data restricted

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Kerri1
Level 1: Joiner
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on ‎30-03-2023 19:10

on ‎30-03-2023 19:10

I paid my overdue bill 4 days ago my services still restricted  all text links are expired no one replying on call assistant. My O2 app shows no payment  for my overdue bill and I am unable to call any 0800 number so how do I get this sorted . Thanks

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MI5
Level 94: Supreme
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on ‎30-03-2023 20:22

on ‎30-03-2023 20:22

@Kerri1 

You can use Skype to call Guide: A Guide to Skype 

You need to contact payment management
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151851 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎30-03-2023 20:22

on ‎30-03-2023 20:22

@Kerri1 

You can use Skype to call Guide: A Guide to Skype 

You need to contact payment management
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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