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Call forwarding

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Anonymous
Not applicable

on ‎03-01-2018 15:46

on ‎03-01-2018 15:46

Hi There, I'm unable to call forward anymore with my iphone 5s... I have also tried **21* but get a page of error messages. I have been into the O2 shop and have live chatted 3-4 times but still the phone won't call forward to my other O2 number. Any help.would be appreciated
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gmarkj
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on ‎05-01-2018 11:08

on ‎05-01-2018 11:08

Why would WiFi calling impact on the voicemail?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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on ‎05-01-2018 11:11

on ‎05-01-2018 11:11

Because it screws up a number of network features if it's enabled on the account with a non compatible device.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎05-01-2018 11:59

on ‎05-01-2018 11:59

Result... we have a winner. Thank you for all your help. I can now call forward by turning off 4g and WiFi calling via my device in my O2. I had a felling I would get an answer on here. Someone should let O2 know and may be make the kids in the O2 shop more informed.
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MI5
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on ‎05-01-2018 12:07

on ‎05-01-2018 12:07

You just need to know what’s what at the end of the day.
O2 usually come here for help too wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎05-01-2018 12:22

on ‎05-01-2018 12:22

@Anonymous wrote:
Result... we have a winner. I had a felling I would get an answer on here. Someone should let O2 know and may be make the kids in the O2 shop more informed.

Oh I love that @Anonymous LOL

Veritas Numquam Perit

Girl in a jacket
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