Broken phone on Device plan

[Under]

So after poor "luck" with O2 Live Chat I'm going to have to post about this.

I am currently on a device plan + airtime plan with the Z3, I am only 6months into it and I have completely smashed it. I have no insurance so I understand this is my own fault and I will pay the £320 settlement fee. The problem is if I click on what upgrades I'm eligble for the price for the same phone is £10 more than what I'm paying now and it asks me what sim package I want.

Is there anyway I can start a similar price plan to I have now? EG pay £20 a month for the LG G4. 

[Under]

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@Cleoriff wrote:

S6....would be my choice....but then the Z3 would be @viridis' as he already has one. Having said that he is currently looking to choose between the G4 and S6... so who knows?:smileywink:

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Yeah I was thinking the S6 but I think it's more expensive. The G4 seems a little too big, I liked the Z3 except for the music player and photo management.

[Cleoriff]

In case you missed my edit...look at this thread.

http://community.o2.co.uk/t5/Discussions-Feedback/Lg-G4-vs-Galaxy-S6-sell-it-to-me/td-p/887484

[viridis]

To be fair, the music player in the z3 is top notch.
Digital upscale works VERY well..

[Under]

Yeah I was checking that thread before haha. Yeah the quality is good but I hate the way it organises music

[Under]

Went for the LG G4 in the end and love it

[viridis]

Likewise, went with the s6, superb bit of kit.

[Cleoriff]

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@Under wrote:

Went for the LG G4 in the end and love it

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Good for you. Hope you get on ok with it @Under

[Under]

The only issue I'm having is Skype, when I Skype my Girlfriend the audio is very laggy in a weird way and sounds distorted

[Cleoriff]

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@Under wrote:

The only issue I'm having is Skype, when I Skype my Girlfriend the audio is very laggy in a weird way and sounds distorted

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Not sure what the reason is for that? I'm sure one of the experts might know...:smileywink:

[MI5]

No idea - used Skype myself last night and it was fine.
Maybe try a delete and re-install?