Can't see my balance

[Anonymous]

I can't see the balance in my O2 account. I'm on Pay as you Go and I'm using a tablet so I'm wondering if that's why it is unavailable. Is this the case?

If not, what is my next step? I want to see how much data I'm using. 

Thank you.

[Cleoriff]

Hi @Anonymous

If you already have My O2 on your tablet you should be able to see your data balance? http://www.o2.co.uk/myo2

If it was unavailable when you tried, check again later as it may be updating.

[Anonymous]

Thanks for responding. I can't see anything! Maybe I need to phone O2.

[jonsie]

It could be that o2 have set it up with a different login to that you are using. Give them a call.

[Anonymous]

Hi @Anonymous Have you been able to see your balance?

[Anonymous]

• Thanks for asking. I found another way of see it online, so that'should all sorted now.

[perksie]

If MyO2 doesn't work try mbb.o2.co.uk and enter your number.