Solved: Broke my screen

Brokescreen · ‎25-08-2023

I accidentally dropped my phone and broke my screen was wondering if I could upgrade which I can but have to pay £480 upfront but I only got paid £299 sick pay as been off for breaking my elbow was wondering if the £480 could be added to new phone bill

madasaf1sh · ‎25-08-2023

@Brokescreen

That is not possible, as you need to pay off the device plan in full before been allowed to upgrade.

Do you have Household or included insurance with your bank, as you might be able to claim on that..

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎25-08-2023

@Brokescreen

That is not possible, as you need to pay off the device plan in full before been allowed to upgrade.

Do you have Household or included insurance with your bank, as you might be able to claim on that..

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Broke my screen

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Apple Watch contract

Porting a number

Apple Watch Ultra

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