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Boltons

Emma141
Level 1: Joiner
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How do I remove Boltons? there’s nothing on how to that I can find I want to cancel my phone insurance
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Cleoriff
Level 94: Supreme
  • 104786 Posts
  • 782 Topics
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Hi @Emma141 

You need to contact O2. If it's insurance then O2 will require 30 days notice...

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 104786 Posts
  • 782 Topics
  • 5185 Solutions
Registered:

Hi @Emma141 

You need to contact O2. If it's insurance then O2 will require 30 days notice...

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
101 Views