Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can I upgrade? 2 x Phones on account, with one upgradable but on the wrong number.

Hi, so this is really a question for O2, i'd have asked it via the online chat, however I don't seem to have that available at the moment. My situation at the moment is that I have 2 mobile phones on my account with O2: 1 x iPhone 11 Pro with a month...

cct my data roaming

Showing Movistar but cannot access internet

Resolved! I want to change my payment date

I would like to changed my billing date

SIM swap when keeping number

I got a PAC number, supplied it to O2 on Friday. I still have the temporary number, when will I get my old number restored and functional again?

Resolved! Texts about my payment method

Hi, does anyone else get monthly texts saying they need to upgrade their payment method with a link but the bill always goes through fine. I'm assuming it is either a scam or glitch. I'm not risking the link in case it is a scam. Anyone advise please...

Resolved! New contract and old contract keep number

Hi all, after some advice and clarification. Basically i messed up as i believed my current sim only contract was a 30 day contract however it was a 12 month contract. in the meantime i bought a new o2 contract with a 3rd party with the premise of ca...

Resolved! Audible credit

Does anyone know what time my audible credit comes through so I can be in a wifi area to download my next book?

Resolved! Switching To EE

Hi All, if i was to switch to a Sim only EE contract, do i have to pay my O2 contract off in full? Thanks

Resolved! 0800 numbers do the minutes get taken off your call time plan

hi, does anyone know ifyour call time reduces after you have phoned an 0800 freephone number?

Resolved! How long for Pixel 5 order processing to take place

Hi, I pre-ordered pixel 5, was supposedly meant to arrive on the 16th (so I could also claim the free BOSE headphones in the offer). On the 16th I received an email from o2 stating 'sorry its taking longer than we hoped to send your order. We're stil...

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