Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Number change

How do I go about changing my mobile number

Resolved! NECTAR

does anyone know how to collect nectar points on o2 pay monthly plans?

Default ruining chance of mortgage and o2 not responding for over a year!!

HelloIs there anyone who can help get the credit referrals team to contact us? We have been trying to find out why a paid and up to date closed account has been defaulted but after a year of emailing nobody is coming back to us.We want a mortgage but...

Resolved! Phone number

How do I get a phone number for o2 so that I can change my bank details please

Resolved! Can’t receive incoming calls

I’ve recently joined O2 and transferred my number from EE. Today my transfer has happened but I can only call out. I’m not receiving any calls on either my transferred number or original O2 number. I’ve followed all the guidelines and registered my n...

Resolved! Number not been changed in 48 hrs

I have hjust joined O2 but I do not want to change my number, so I contacted customer service 2 days ago. they said they would carry that number over in 24hrs, but this has not been updated and it has been over 48hrs. I will not be changing my curren...

Galaxy Z Fold 2 - stock query

Hi all Put an order through last week (Thursday) for the Z fold 2 in black. It said stock would be delayed and delivery would be within 1 week. I wanted to know how I should read this. Does it mean within 1 week as in they know stock will be in withi...

Resolved! Upgrading smartphone

Hi,I know very little about smartphone tech, so please forgive this very basic question...I currently use a very old smartphone and want to upgrade to a new phone with lots more internal memory. I am happy with my existing O2 sim deal, so would like ...

Resolved! Keep mobile number on new phone

I've just bought a new samung S20 FE from Samsung on O2 tariff. I currently have a Samsung phone on O2 tariff.I want to keep my number on the new phone. I have tried the sim swap but it says 'something has gone wrong' I tried to ring O2 on 202, but t...

North Cyprus - Roaming & O2 Travel

I've read on other posts that in the South of Cyprus, then EU roaming rates apply.In North Cyprus connected to a Turkish network then roaming is as in Turkey and Non-EU. Does anybody know whether O2 Travel which applies in Turkey at £4.99 per day, is...

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