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1 ACCEPTED SOLUTION
Accepted Solutions
- 128552 Posts
- 835 Topics
- 7599 Solutions
Hi @Emma141
You need to contact O2. If it's insurance then O2 will require 30 days notice...
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
- 128552 Posts
- 835 Topics
- 7599 Solutions
Hi @Emma141
You need to contact O2. If it's insurance then O2 will require 30 days notice...
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
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