Bolt on refunds

[lyc89]

Hi all,

I know COVID is happening in the world right now, but what has happened to customer services. All the support service links on the website are just looping pages with no useful outcome.

I accidentally purchased a bolt on twice as the GB remaining figure didn't update and was looking to see how I could go about getting this refunded.

Any advice would be appreciated!

[O2Lorna]

You would need to call to speak to customer services to get a refund

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094