Blue Light Card

[MarkC]

Hi,

I appreciate this is a non-emergency given the current situation, but if I leave it much longer i'll be out of my 28days & I doubt very much that O2 would retrospectively honour this, however . . 

Im trying to add the discount to my account for being a blue light card holder, & it will not accept my fire service / government email address as legitimate!

I've also tried the 'uploading a payslip' option, & it wont allow this!

I dont want to ring up a call centre as these are reserved for emergency situations, & the live chat is closed down for the same reason, so I have no means of contacting any body at O2 to remedy this. 

I tried to do this two years ago at the start of my last contract & l gave up as nobody could seem to sort it out - I dont want to lose out again! . . (Perhaps O2 would be kind enough to refund my discount to my account for the last two years?)

Thanks,

Mark

[jonsie]

That won't happen, you need to call, sorry

Guide: Coronavirus Community Help and Support 

[Nicki3]

Im having trouble adding my blue light card discount too. So far ive spent over sn hour trying to get help with this.
At this rate I will be returning my upgrade. Not happy!!!!

[MI5]

@Nicki3 

Discount help here Guide: O2 Open & Friends and Family discounts - How to sign up