on 30-09-2024 15:18
I've just received a call saying I need to change my SIM due to the O2 Virgin merger and my SIM will be blocked in 2 Days is this true I suspect a scam
on 30-09-2024 15:22
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...
on 09-10-2024 17:32
Hi Just had the same call from number 020 3239 8087 from Virgin a foreign sounding lady who passed me on to a O2 caller a man this time who was also foreign, " my SIM card was going to be blocked within 7 days" I was aware this was probably a scam so strung him on for a while, when he realised what I was doing he told me to go and **** myself at this point I hung up and blocked the number.
on 10-10-2024 09:41
Well done for realising it was a scam, and extra well done for stringing them along and wasting their time!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here