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Bev1
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on ‎11-08-2019 11:13

on ‎11-08-2019 11:13

I just started a new contract yesterday and have a bill due soon for £62 ish, when is my new bill amount due after that for new contract? I need to know when direct debits will be coming out
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MI5
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on ‎11-08-2019 11:36

on ‎11-08-2019 11:36

@Bev1 

That is all stated in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎11-08-2019 11:36

on ‎11-08-2019 11:36

@Bev1 

That is all stated in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-08-2019 14:37

on ‎11-08-2019 14:37

Your direct debit will take 14 days after your bill is produced.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎11-08-2019 15:29

on ‎11-08-2019 15:29

The advisor should have explained all that to you when you took out the contract 

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jonsie
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on ‎11-08-2019 15:42

on ‎11-08-2019 15:42

Quite obviously didn't.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎11-08-2019 15:45

on ‎11-08-2019 15:45

All clearly stated in MyO2 anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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