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Accepted Solutions
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Contact payment management Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
These guys can give you more time to pay but you may still be cut off as it is an automated system process.
- 2 Posts
- 1 Topics
- 0 Solutions
- 144151 Posts
- 634 Topics
- 27623 Solutions
Contact payment management Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
These guys can give you more time to pay but you may still be cut off as it is an automated system process.
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- 55 Solutions
Hey @Ok1 , as it's been a few days since you posted, I hope you managed to get in touch with Payment Management ok in the end with the info above from @MI5 !
Let us know if you had any additional questions about paying your bill. We have a payment guide here as well in case it's helpful with your query. 
