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Dom1988
Level 1: Joiner
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‎17-04-2023 10:47 - edited ‎17-04-2023 10:48

‎17-04-2023 10:47 - edited ‎17-04-2023 10:48

 hello i can't access my account how do i do it??

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MI5
Level 94: Supreme
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on ‎17-04-2023 11:02

on ‎17-04-2023 11:02

@Dom1988 

Guide here Guide: My O2 App 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎17-04-2023 11:13

on ‎17-04-2023 11:13

@Dom1988 

You may need to delete the app and reinstall. If that doesn't work then contact O2.

Give O2 a call on 202  or 0344 809 0202 (Contract) 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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Breanna
Former Staff
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on ‎18-04-2023 09:22

on ‎18-04-2023 09:22

Were you able to get access to your account @Dom1988?

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