Billing and due date

[Jordanbamford04]

Hi is there anyway to change my billing and due date online. My due date was the 3rd but I am unable to pay my plan on the 17th each month and my next billing date starts on the 19th. Am I able to get that changed anyway as I’m sick of the notification coming up that my payment is overdue. Thank you 

[MI5]

@Jordanbamford04 

You can change it in your MYO2 under billing

[Jordanbamford04]

I have tried but it isn’t giving me any other date. Just saying 19th - 19th then 18th - 19th 

[Enlli]

If MyO2 does not work then you are best contacting Payment Management 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[MI5]

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@Jordanbamford04 wrote:

I have tried but it isn’t giving me any other date. Just saying 19th - 19th then 18th - 19th 

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That's because of the proximity to your bill date.

Wait until after the 19th.

No one can change it until then without you paying twice this month.