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Billing - Abroad Charges Refund

Anonymous
Not applicable

Hello.

I've been using the O2 live chat feature to dispute a charge abroad while having the O2 Travel Bolt On active.

I was informed by two Gurus that an adjusted refund was offered to reduce my bill for the amount of £12.71

 

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However, the full amount of (nearly) £50 has been taken from my account with no sign of the adjusted bill.

Please may someone assist in this matter.

Many thanks,
David.

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Cleoriff
Level 94: Supreme
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Registered:

@jonsie wrote:

@Cleoriff wrote:

Thinking about it, the programme I mentioned called Humans...they are robots in human bodies and their grasp of all things is excellent. Computer chip for a brain you see...:smileytongue:


Yes but logic and common sense is what separates us from robots and live chat. (5.4.3.2.....)


These robots in 'Humans' are special though and supremely intelligent....and therein lies the differenceBouncy

Veritas Numquam Perit

Girl in a jacket
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