This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bill

Bill22
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎05-01-2024 22:00

on ‎05-01-2024 22:00

Why have I got charges every month for something called Bluetiq on 02? 

Message 1 of 6
435 Views
0 Kudos
5 REPLIES 5

TallTrees
Level 50: Versatile
  • 10948 Posts
  • 120 Topics
  • 358 Solutions
Registered:

on ‎05-01-2024 22:06

on ‎05-01-2024 22:06

Hi @Bill22 

Looks like an entertainment channel you must have a subscription for.



HAPPINESS IS BEE SHAPED

Message 2 of 6
432 Views

Enlli
Level 66: Unequalled
  • 7072 Posts
  • 51 Topics
  • 1584 Solutions
Registered:

on ‎05-01-2024 22:12

on ‎05-01-2024 22:12

Sounds like something you have clicked on inadvertently and subscribed. Some sites are sneaky in that area

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 6
417 Views
0 Kudos

jonsie
Level 94: Supreme
  • 93262 Posts
  • 610 Topics
  • 6985 Solutions
Registered:

on ‎05-01-2024 22:13

on ‎05-01-2024 22:13

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 6
414 Views

TallTrees
Level 50: Versatile
  • 10948 Posts
  • 120 Topics
  • 358 Solutions
Registered:

on ‎05-01-2024 22:15

on ‎05-01-2024 22:15

@Bill22 

I asked o2 customer services to put 2 bars on my mobile.

1. Bar bills to mobile 

2. Premium calls bar

 



HAPPINESS IS BEE SHAPED

Message 5 of 6
412 Views

MI5
Level 94: Supreme
  • 146687 Posts
  • 636 Topics
  • 28243 Solutions
Registered:

on ‎05-01-2024 22:31

on ‎05-01-2024 22:31

@Bill22 

Some guides to help.

Guide: O2 BARs 

Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
408 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top