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1 ACCEPTED SOLUTION
Accepted Solutions
- 145059 Posts
- 635 Topics
- 27832 Solutions
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
>>>>>>>>>>>>>>>>
- 145059 Posts
- 635 Topics
- 27832 Solutions
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
- 123369 Posts
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Second person to say that this evening!
https://community.o2.co.uk/t5/Pay-Monthly/Air-Time-Billed-but-O2-has-failed-to-apply-the-payment/m-p... Edited to add, the other one was Airtime not applied when actually paid.
- 145059 Posts
- 635 Topics
- 27832 Solutions
Billing issues are not unusual as we know only too well.....
- 123369 Posts
- 826 Topics
- 7476 Solutions
Place is falling to bits!!
- 145059 Posts
- 635 Topics
- 27832 Solutions
Still
