on 16-04-2020 09:46
Due to COVID-19 currently I don’t have any income for two months and was wondering if I could put my contract on hold due to financial issues. Been trying to call O2 and using there online chat but nothing seems to be responding
on 16-04-2020 09:49
You need to speak to the payment management team.
You can reach the Payment Management team on
0800 325 302 or 0800 902 0217. It’s a free call
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
And look at this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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