Solved: Re: Bill

Anonymous · ‎01-12-2017

Hi, if I pay off my upgrade fee does that buy me out of my contract or just enable me to upgrade and stay with o2

jonsie · ‎01-12-2017

Just to upgrade and stay with O2 I'm afraid. If you want to end your contract then you need to pay off the outstanding balance of the handset and give 30 days notice to end the airtime.

All information here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/td-p/56...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎01-12-2017

Just to upgrade and stay with O2 I'm afraid. If you want to end your contract then you need to pay off the outstanding balance of the handset and give 30 days notice to end the airtime.

All information here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/td-p/56...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎01-12-2017

How refresh works https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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