Solved: Bill overdue

Liam-T · ‎24-12-2021

I had revived a text from o2 saying I have an overdue bill but money came out my account 2 days ago I’ve never had this before. It says it will put an extra £6 charge on if I don’t pay. It’s also coming up on the o2 app.

madasaf1sh · ‎24-12-2021

@Liam-T

How did you make the payment? was it Direct Debit or Card?

You may be best contacting the Payment Management team on 0800 902 0217 and asking the have a look .

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

jonsie · ‎24-12-2021

It's a well known scam

Block the number and don't open any links

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Liam-T · ‎24-12-2021

Sorry I should of been more clear it’s also coming up on the app

madasaf1sh · ‎24-12-2021

@Liam-T

How did you make the payment? was it Direct Debit or Card?

You may be best contacting the Payment Management team on 0800 902 0217 and asking the have a look .

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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