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Big Bundles

Anonymous
Not applicable

Hi, I'm on a big bundles tariff where I have to top up £10 a month, but I'd rather have the old, simple pay as you go set-up, where I top up £10, and that's it. I then pay for each text and call when I send/make it.

I'm guessing I need to opt-out, or something? Anyway, I can't findout how to do this 😕

Any help?

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MI5
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You keep the credit on big talker (as I said above).
If you don't top up you don't get the free allowances but you still get to use the credit until it is used up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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It would carry over but you have to top up in multiples of £10 so you top up £20 and it will take all the credit and give you a bigger allowance. It's not really the tariff for your needs.

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MI5
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@jonsie wrote:

It would carry over but you have to top up in multiples of £10 so you top up £20 and it will take all the credit and give you a bigger allowance. It's not really the tariff for your needs.


Not on big talker it doesn't.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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@MI5 wrote:

@jonsie wrote:

It would carry over but you have to top up in multiples of £10 so you top up £20 and it will take all the credit and give you a bigger allowance. It's not really the tariff for your needs.


Not on big talker it doesn't.


Yes you are right but it's not clear depending on the link you use....

http://www.o2.co.uk/help/pay-and-go/big-talker

Clarified here...

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go?cm_mmc=googleuk-_-PPC_Direct_Sim_Only-_-BigTalkers...

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MI5
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"You keep your top up"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
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Okay, thanks a lot for your help. Especially for the quick responses! wink
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