Solved: Re: Best time to change tariff to avoid pro rata b... - Page 8

Viewfinder · ‎02-10-2015

As per subject - from your experience, when is the best time to switch tariff and have no or as little pro rata split billing periods? I have been on simplicity for a while now and it doesn't have an inclusive data allowance other than web daily. I could add a data bolt on but not sure if I an best switching to a similar tariff with inclusive or stay as I am with bolt on. It will be very low usage for email etc and not for any excessive browsing!

I also want to keep to the 1 month rolling contract and not have to change this. If I want to change tariffs and go for a tariff with a little bit of data such as the 100 or 300, when is the best time to switch without much of an overlap?

Granted that a change of tariff might incur some delay or overlap, I don't mind a day or so. I have searched the forums and there are incidents of some double billing etc so just wanted some clarification. Is it usually a day before next billing date or some time else?

Thanks!

MI5 · ‎09-11-2015

@Toby wrote:
Hi @Viewfinder,

I'm struggling to find a fix for this,,so shall create a technical case for Lithium to investigate. I shall update you when I can!

That has to be the fastest response ever from the Lithium guys

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.