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Been trying to speak to anyone at 02, now bored and want to cancel.

Anonymous
Not applicable
Have been on hold for over 3 1/4 hours in total, originally wanted to upgrade but now can't be bothered. It's a shower, unable to get through, it's emabbarsing.
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Anonymous
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We've known them to be busy and can take a while as you've found out to get through. 😞

How about your local O2 HighStreet store if ones local ?

Or try your http://www.o2.co.uk/myo2
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Cleoriff
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@Anonymous wrote:
Have been on hold for over 3 1/4 hours in total, originally wanted to upgrade but now can't be bothered. It's a shower, unable to get through, it's emabbarsing.

Sad to hear that. People are having a lot of problems lately getting through...however you might find they close at 8pm...Maybe someone else could confirm this...:smileysad:

Veritas Numquam Perit

Girl in a jacket
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jonsie
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It;s been like this for months now and it doesn't look like there will be an improvement any time soon...

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MI5
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Mon-Fri is 9.00pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Opening hours.

Opening times
Monday - Friday 08:00 - 21:00
Saturday 08:00 - 20:00
Sunday 08:00 - 18:00
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Cleoriff
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@MI5 wrote:
Mon-Fri is 9.00pm

Yes thanks for that Rich........problem is I am an hour ahead and didn't think of the time difference. wink

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Cleoriff wrote:

@MI5 wrote:
Mon-Fri is 9.00pm

Yes thanks for that Rich........problem is I am an hour ahead and didn't think of the time difference. wink


I'm always doing that when I'm away D'oh!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Looking at the time the OP posted...its obvious they were on a 'wind down' before closing officially  ....:smileywink:

Veritas Numquam Perit

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