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Been charged twice for this months bill

Shane1277
Level 1: Joiner
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I’ve had two charges to my bank for my direct debit today and I’d like to be refunded 

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MI5
Level 94: Supreme
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@Shane1277 

There are 2 payments to be made if on a refresh tariff Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Martin-O2
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@Shane1277 did you confirm if the payments were part of a refresh contract or an error? 

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