There are 2 payments to be made if on a refresh tariff Guide: How does O2 Refresh work?
@Shane1277 did you confirm if the payments were part of a refresh contract or an error?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?