cancel
Showing results for 
Search instead for 
Did you mean: 

Bailiff letter

Missraspberry
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I pay my bill every month with out fail an am in credit..the man in the shop set up a pack age an sed I don’t have to do any thing (September 2019) it will all b set up an I will pay each month....but I have bailiff letter to say I ow money but my o2 account show nothing I ow... it hard enough as I have condition that affect my communication I can no get to shop for a year due to covid and the phone people not helpful when I try... what do I do wait for bailiff to take my things an then take u to court cause I have no paper work to say, there is nothing on my account to say, the manager in shop should have made it clear to me as I told him he would have to deal quite it and set it all up as I can’t... due to condition!!
Message 1 of 5
539 Views
4 REPLIES 4

Missraspberry
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Really hope to get help!!
Message 2 of 5
537 Views

Cleoriff
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Missraspberry 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

 

Or as this looks urgent, I'll tag @O2Georgina in to see if she can help.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
530 Views

O2Georgina
  • 387 Posts
  • 0 Topics
  • 13 Solutions
Registered:

Hi @Cleoriff  Thanks for the tag, @Missraspberry I will send you a private message so we can look in  to this for you

signature
Message 4 of 5
525 Views

Cleoriff
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Thanks @O2Georgina thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
522 Views