Back order

[Tc4310]

Ordered 2 s8 ultra yesterday one was accepted and said delivery within 7 days other says need to do final checks will know within 48hrs. Then get email stating the first order they have no stock! Why let u order when no stock. Anyone else had this and how long they waited 

[pgn · Accepted solution]

Search this Forum, you'll find that the Stock Management System employed by O2 is practically non-existent, @Tc4310 - go through any reputable reseller if you want a better deal, so long as O2 Refresh and Switch Up (only available directly from O2, details below) are not important factors in your decision to choose O2.

Guide: How does O2 Refresh work? 

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

[Tc4310]

Thank you customer service just said to wait until Monday there stock was 0 but would be put on back order. I have no preference to network only chose o2 as I have 2 contracts already with them 

[pgn]

You can still order with the likes of Mobile Phones Direct, or Affordablemobiles, as examples, and keep your contract with O2 as a consumer (ie, non-business) user/account, @Tc4310 - so if order status us still uncertain come Monday, take a look at the other options. Only thing to note is a 2-year bundled contract with O2 from a reseller can be more expensive if you need to terminate it before 24months have passed - but all other O2 benefits remain: MyO2, Travel Inclusive (dependent on tariff), Priority, etc.

Keep your options open.