BILL NOT GENERATED

[Hussain16]

Every 14th my bill is produced but this month it isn't and also app shows extra charges, when have 0 spend cap. Tried calling but ABSO.UTE pathetic!!

Please advise

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

[Enlli]

Can you use https://accounts.o2.co.uk/signin? to see your bill.

If not it's call or message I'm afraid

[TallTrees]

Very sorry to hear your difficulties @Hussain16 

This MAY help hope so o2 are on social media if it suits you

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)