Awful signal in my area

[Kered]

Is anyone else having issues with o2 4g coverage for a long time now my 4g is really slow or no signal at all I use the signal app and it always says our network is working fine but when you do a speed test it can’t pick up the network

[jonsie]

Do you know if anyone else is having problems with O2 in your area @Kered ?

have a look at this link

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Kered]

Some other people in the area complained of the same issues I have tried some of the things mentioned but to no avail

[jonsie]

Then you can download the My Network app and report it through there and get updated once they have checked it

Other than that it means trying to call customer service or make a complaint. You can find the complaints email via the contact us link at the foot of any page here.

Guide: Coronavirus Community Help and Support 

[Kered]

I have got the app and have got replies that there was a problem but it has been fixed about 6 times in the last 2 months but it still seems to crop up I think for the first time I am considering changing network as my phone data is the only internet I have