Authorisation codes

[Ycb]

I am trying to log into a couple of websites that require authorisation codes via an SMS sent but I am not receiving any of the SMS authorisation codes through on my phone so I am unable to log in. Please could someone help.

[Cleoriff]

@Ycb 

This seems to be happening to alot of people over the past few days. I'll tag our account advisor @O2Georgina to see if she can help?

@O2Georginaif this is some type of general issue, can you let us know what's causing it please? There are so many people complaining of the same thing, it has to be a system error??

[Ycb]

Thank you

[O2Georgina]

Thanks for that tag @Cleoriff , Once we have looked in to this i will let you know.

@Ycb  I will send you a private message now

[Cleoriff]

Thanks @O2Georgina 

[Cleoriff]

@O2Georgina 

Just to express concern here. Many people who are awaiting appointments for Covid injections have their appointment info sent via an OTP.

If this is an issue with O2, then it needs to be sorted asap.