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Arrived abroad Not sending messages or receiving email

Society
Level 1: Joiner
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Phone has not found provider her in Croatia not normally a problem

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jonsie
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Try cleaning the sim card and rebooting the phone @Society 

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MI5
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@Society 

Manually searching for a different network can sometimes help too. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Society
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Done that now cannot even get right time🤔

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Society
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Cleaned and rebooted, now cannot even get right time 🤔

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MI5
Level 94: Supreme
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Have you recently changed tariff or upgraded?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 8
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jonsie
Level 94: Supreme
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It does sound like it's a network issue then so take it off auto connect and as suggested try a manual search.

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Marjo
Former Staff
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Hi @Society , welcome to our community!

Sorry to hear you're having some trouble connecting your phone in Croatia. Have you made any progress with this since you last posted? Any help from trying manually as suggested above?

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Message 8 of 8
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