Arrival of letter informing of new tariff charges

[Anonymous]

I have just received a letter from O2 informing me of an increase to my monthly tariff from Feb 2013. I am on a 24 month contract so how much are they going to put this up for the remainder of my contract (another 19 months)? Surely if you sign up on a contract this is not right? Not happy with O2 at all. I have a work phone with Vodaphone and they are not increasing my monthly payment!

[jonsie · Accepted solution]

Couple of threads already on this subject. Vodaphone put their prices up earlier this year as did all the other networks.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Increase-in-Tariff-Cost/m-p/364896#M34517

[Liquid]

Your work phone paid by a company contract? If so there's a fair few company contracts that don't have clauses for inflation in them. Personal contracts all do as far as I know.

Side note: I still haven't recieved it:/

[perksie]

I had mine today Liquid!

A whole 65 pence, saving up now to pay for it.

[perksie]

---

@Anonymous wrote:

 I have a work phone with Vodaphone and they are not increasing my monthly payment!

---

Vodafone have have done this twice already, O2 have never done this before.

[Liquid]

Not really break the bank kind of increase is it:)

Just hope they don't make a habit of it haha.

[Anonymous]

change is sometimes hard for some.

[Anonymous]

I too have received notification that my monthly cost is going up.  Although the 50p raise is insignificant, I too thought, that as I'd signed up to a contract at an agreed price, that my monthly cost would remain fixed for the duration of the contract.

People who are saying that this doesn't matter should remember that a contract is something which is agreed between 2 parties and whilst 50p may not matter, they should ask themselves what amount would?  As far as I am aware, I cannot just walk away from my contract with O2, I would have to buy myself out of it.  What if O2 had increased everyones monthly charges by 200% and, at the same time changed the buy out cost to £500?  Would people be so accepting then?

Whilst O2 acted extremely well earlier in the year when they compensated their customers for the 'outage' in service, does this increase mean that we are now reimbursing them?

[adamtemp64]

Any contract has T&C and the t&c you agreed to for an o2 contract states that inflation costs can be added.

I wish everybody would just read what they sign up for if not happy return during the cooling of period.

Note to mods / lenoard / toby please merge all these pointless threads

[jonsie]

---

@Anonymous wrote:

What if O2 had increased everyones monthly charges by 200% and, at the same time changed the buy out cost to £500?  Would people be so accepting then?

---

If you read the terms and conditions you would realise that any rise over the inflation rate would give you the option of terminating your contract without penalty.

I find it so frustrating people making silly comments without bothering to read up before posting.