Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! data

I have just started a new contract but accidentally chose 100mb data so I want to change it to a higher data tariff. From everyone's experience, can this be done?

Resolved! Sim swap does not appear to be working

I purchased an HTC One a few days ago, but didn't realize until it arrived that it needed a microsim. I ordered one from the site, and it arrived yesterday. I've now tried the swap my sim page 3 times, and the only thing that has happened is that the...

What is the USSD code to check minutes remaining?

What is the USSD code to check monthly sim only account minutes remaining?My account is the 12 month contract sim onlyI had a code to do this on a different network.Thanks Paul

Resolved! Pay and go go go voicemail

I am thinking of jumping into a pay and go go go tariff but I have a quick question regarding voicemail. I just wondered if anyone knew when you call voicemail from a pay and go go go tariff do you get charged from your credit or will that be taken o...

Resolved! balance is in the minus

Iv paid my bill twice by accident, on 2 seperate cards. It now says my balance is -£25. Does this mean I have like £25 credit on my account? Thanks for any help.

O2 live chat kept on hold

Started chat conversation around 2100 hours timed out and neither of the two chat advisors helpful used staling tactics all I want to do is canx and get a PAC code.

Resolved! Limiting auto top up?

I have a pay and go account. If I select auto top up and lose my phone, what's to stop it being topped up every five minutes? George Humphries

Resolved! Unlocking Nokia Device

I have a monthly contract with 02 and have been a loyal customer of theirs for a few years now (my partner is the main account holder). I had a Nokia Asha 300 with them and recently was given an HTC One, so I gave my dad my Nokia. I am on 02 and my d...

Resolved! O2 REGISTERED A DEFAULT WITHOUT TELLING ME ABOUT THE DEBT!!!!

The story so far, from someone who has a squeaky clean credit file and has used 02 for years................. Hello Julia,Just because you cannot see any notes or disputes does not mean there was not one, as I said there was an online conversation wi...

Resolved! Unpaid account

Having received an e-mail from Puja at Customer Services yesterday in response to an e-mail that I sent, I wish to discuss the above account. I have recently received a bill for 215.27, which came as a great shock to me, but it would appear that I ha...

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