@Ashy9963
If you took insurance out via o2, it will show on your monthly bill as a line item.
If you didnt then check your household insurance in case you are covered.
Also lock the device remotely, and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
