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Apple Watch data plan error code 14

UKzVortex
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Keep getting Code 14 

 

 

 

102ba5a2-b716-4b30-b36c-67044df88632.jpeg

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MI5
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@UKzVortex 

All we know and how to get help here Activate Apple Watch Guide 

 

Reference code 14

 

If you had received a SMS that states setup has been completed, please restart your watch. If you still get this error or you didn’t receive an SMS, the watch eSIM will need resetting, so please contact our Social Media team here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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UKzVortex
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but done that and sim doesnt come on as stuck on my old one what battarty dead 

 

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MI5
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Use social Media on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media to get it reset then @UKzVortex 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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UKzVortex
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I have they are unhelpful 

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MI5
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Keep trying @UKzVortex 

Nothing more can be done from here unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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UKzVortex
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There must be someone on here from 02 who knows how fix this and can help 

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pgn
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@UKzVortex wrote:

There must be someone on here from 02 who knows how fix this and can help 


Not at the moment, @UKzVortex - best bet is the O2 Social Media team via Instagram,

https://www.o2.co.uk/abouto2/social-media

- based on recent reports here on the forum.

 

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MI5
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Already given you the social links for the only hope @UKzVortex 

Only other option is to leave for another network or make a complaint

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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