on 30-12-2025 16:15
30-12-2025 16:20 - edited 30-12-2025 16:21
30-12-2025 16:20 - edited 30-12-2025 16:21
All we know and how to get help here Activate Apple Watch Guide
Reference code 14
If you had received a SMS that states setup has been completed, please restart your watch. If you still get this error or you didn’t receive an SMS, the watch eSIM will need resetting, so please contact our Social Media team here
on 31-12-2025 09:25
on 31-12-2025 09:25
but done that and sim doesnt come on as stuck on my old one what battarty dead
on 31-12-2025 10:43
Use social Media on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media to get it reset then @UKzVortex
on 31-12-2025 11:23
on 31-12-2025 11:23
I have they are unhelpful
on 31-12-2025 11:26
Keep trying @UKzVortex
Nothing more can be done from here unfortunately.
on 31-12-2025 20:26
on 31-12-2025 20:26
There must be someone on here from 02 who knows how fix this and can help
on 31-12-2025 20:38
on 31-12-2025 20:38
@UKzVortex wrote:There must be someone on here from 02 who knows how fix this and can help
Not at the moment, @UKzVortex - best bet is the O2 Social Media team via Instagram,
https://www.o2.co.uk/abouto2/social-media
- based on recent reports here on the forum.
on 31-12-2025 21:41
Already given you the social links for the only hope @UKzVortex
Only other option is to leave for another network or make a complaint