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Apple Watch air time switch

Beckybee
Level 1: Joiner
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Hi does anyone know the following, I had a apple
Watch on contract that a pay a air time for, said watch has been lost and I’ve already removed in from my phone. If I buy a new one will
O2 let me transfer my airtime to the new watch?. Of course I know I’ll Still have to pay the device too?
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madasaf1sh
Level 78: King of Kings
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@Beckybee

Yes this can be done, but you will need to go through the process via the app.

I would also make o2 aware that the device is lost.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Beckybee 

You need to contact O2 to remove the old watch from your account.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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