Apple Watch Reference Code 14

[Petera83]

Hi, what is causing this error? 

Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 14

[pgn]

It's a problem with your apple watch and phone - often times needs someone on the O2 side to help. If you have called 202 and they were unable to help, as the message advised, @Petera83, then there is an O2 advisor service from 8am tomorrow here on the forum. I will tag @O2Sarah- who is on until about lunchtime, keep a watch for a message here asking for more details so she can follow up for you with CS. Good luck.

[O2Sarah-]

Thanks for the tag @pgn 

@Petera83 I will send you a private message so we can look into this.

[Liam-Heffer]

Good morning @O2Sarah could you also help me, I am having the same issue.

Thank you

[gmarkj]

It is @O2Sarah- that you need @Liam-Heffer 

[O2Sarah-]

Thankyou @gmarkj 

@Liam-Heffer I will send you a private message so we can look into this.