Apple Watch Data 08 error code 5 daya

[damij]

Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

[MI5]

@damij 

Your old watch needs to be removed from your account.

I'll ask @O2Lisa to help you.

[damij]

Hi, thanks for help….my other Watch swapped over fine though? I’ve had 2 watches on 2 plans for a while. It’s just my second watch that’s troubling. 

[O2Lisa]

Thanks for the tag @MI5.

@damij I'll message you privately and look in to this for you.

[Essextag]

Hi @O2Lisa i have this same issue and am stuck on error code 08 - is there anything you can do ti assist? This is apple watch ultra 

[Cleoriff]

@Essextag 

O2 Lisa isn't on tomorrow. I'll tag @O2Sarah- who will be on from 8am.

[O2Lisa]

Morning @Essextag, sorry for the late reply. 
Hopefully everything is all sorted for you but I’ll message you privately and just make sure😊

[Essextag]

Thank you 🙂

[Greebo89]

Hi,

I am also getting error 08 on my Apple Watch ultra. I have been in contact with o2 for more than 3 weeks now and still not resolved. Can someone please advise?

[Greebo89]

Hi @O2Lisa @I have an Apple Watch ultra and I also have code 08 when trying to activate. Could you please assist me with this? I have tried several times with o2 via phoning 202 and not had any luck. 

thanks Aaron