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Apple Watch Data 08 error code 5 daya

damij
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Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

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MI5
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@damij 

Your old watch needs to be removed from your account.

I'll ask @O2Lisa to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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damij
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Hi, thanks for help….my other Watch swapped over fine though? I’ve had 2 watches on 2 plans for a while. It’s just my second watch that’s troubling. 

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O2Lisa
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Thanks for the tag @MI5.

@damij I'll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Essextag
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Hi @O2Lisa i have this same issue and am stuck on error code 08 - is there anything you can do ti assist? This is apple watch ultra 

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Cleoriff
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@Essextag 

O2 Lisa isn't on tomorrow. I'll tag @O2Sarah- who will be on from 8am.

Veritas Numquam Perit

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O2Lisa
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Morning @Essextag, sorry for the late reply. 
Hopefully everything is all sorted for you but I’ll message you privately and just make sure😊

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Essextag
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Thank you 🙂

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Greebo89
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Hi,

 

I am also getting error 08 on my Apple Watch ultra. I have been in contact with o2 for more than 3 weeks now and still not resolved. Can someone please advise?

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Greebo89
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Hi @O2Lisa @I have an Apple Watch ultra and I also have code 08 when trying to activate. Could you please assist me with this? I have tried several times with o2 via phoning 202 and not had any luck. 

thanks Aaron

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