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on 22-08-2020 19:07
Solved! Go to Solution.
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on 22-08-2020 19:11
Go to Manage my extras in your MyO2 and tap the + sign to expand the options.
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on 22-08-2020 19:11
Go to Manage my extras in your MyO2 and tap the + sign to expand the options.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-08-2020 19:13
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on 22-08-2020 19:17
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on 22-08-2020 19:17
You can also call customer service to cancel.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

