Am paying for a monthly SIM card that I would like to cancel

[Sandra16]

Hello,

I'm paying for a monthly SIM card that I would like to cancel. How do I go about this? I've tried to call but wait times are very long and I haven't managed to get through. It feels like O2 might be deliberately making it difficult to cancel this, so I hope you can reassure me by giving me a simple, quick and straight forward way to cancel the SIM card I no longer require.

Thanks!

Sandra

[TallTrees · Accepted solution]

Hi there @Sandra16 

Welcome to the o2 Community forum. 

No I  don't think it's deliberate. Here is a guide to cancel your contract.

Hope this helps you and good luck

Guide: Cancelling Your Contract