Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Letting O2 know i am going to Italy

So do I need to flag I'm going out of the UK?

Resolved! O2 bank account details

Hi, I just got off the phone with O2 looking to make a full payment for a device that I'm trying to settle on. Apparently there was an issue with processing the payment over the phone but I was given the below details to do a bank transfer. Can anyon...

Resolved! Disneyplus

Can't find anywhere to cancel disneyplus

Double billing

Hello, I just noticed that I was double charged for August. I don't understand why. Could someone explain what happened? Thank you.

extra sim

hello,i have contract with you, but i need additional sim. what can you offer on pay monthly base?

change of tariff

Hi,I am a customer who was transferred from Virgin to O2 . My bill has increased from £14 to £17 per month. i found that you are offering a tariff for 12 months with 20 GB for £8. How can I switch please?

Resolved! Was a victim of scam call 24th July 2023

I received a scam call 24 July and foolishly gave information to the scammer that allowed them to order an upgrade and expensive new handset. Immediately after the scam call on realisation it was scam I called O2 and was advised that if the order cou...

unexpected bill

My bill this month is £53, normally £16. You will see from the detail on the bill that 2 calls to strange numbers account for the difference. I have unlimited calls so why the charge. Also as I am sure you will agree this must have been calls made by...

Resolved! Apple Watch & Airtime Plan

I plan to buy a cellular Apple watch outright from the Apple store. I would like to add this to my o2 plan and have a few questions. If I own the watch and add an airtime plan is this just a rolling monthly plan or would I be tied in to this for a ce...

Resolved! Cost of adding Apple Watch to subscription

Hi,How much does adding a cellular Apple Watch to an existing subscription cost? Is there a monthly or upfront cost?

O2

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